Cancellation and Refund Policy This Cancellation and Refund Policy defines the rules governing cancellations, refunds, and user transactions within Cryptra (“we”, “us”, or “the Platform”). By using Cryptra, you (“user”, “participant”) agree to comply with the following terms.
1. General Overview Cryptra is a virtual crypto prediction platform where users:
Predict market trends using 𝓥₹ (Virtual Rupees) Join competitions using 𝓥₹, not real money Use subscription codes to unlock specific clubs and benefits No real money is ever transacted or held by Cryptra, so monetary refunds are not applicable.
2. Subscription Codes & Club Activation Users subscribe to specific clubs using Subscription Codes
Upon activation, users receive a predefined amount of 𝓥₹ into: 🔸 Primary Wallet (for joining competitions) 🔸 Trade Wallet (for practice trading)
Important:
These 𝓥₹ are simulation credits for participation only
Subscription Codes are non-transferable, non-refundable, and cannot be cancelled once used
3. Cancellation of Prediction Entries or Contests Once a user enters a competition or confirms a prediction using 𝓥₹, it is final and cannot be cancelled
The Platform reserves the right to cancel a contest due to:
Technical disruptions Inaccurate price feeds Malicious or suspicious activity In such cases: 𝓥₹ used to join the contest will be refunded back to the user’s relevant wallet There is no cash equivalent refund under any circumstance
4. User-Initiated Cancellation Users cannot cancel any trade or contest entry after confirmation Subscription once initiated via a valid code cannot be undone or revoked It is assumed that the user has explored the platform before subscribing
Multi-account abuse Exploiting bugs or prediction manipulation Fraudulent attempts to gain 𝓥₹ or Subscription Codes If such behavior is detected: The account may be suspended or banned Any 𝓥₹, codes, or bonuses may be permanently revoked No refund or restoration will be provided
6. No Real Money or External Transactions Cryptra does not accept or process real currency (no UPI, cards, or bank payments)
All activity is limited to: 𝓥₹ earned or granted via codes In-app participation Any user-led trading of codes or assets outside the platform is unauthorized and not supported
7. Dispute Resolution For issues related to Subscription Codes, wallet balances, or contest errors, contact:
support@cryptra.markets
Our team will review genuine cases and resolve concerns related to platform functionality.
8. Acknowledgment By using Cryptra, you acknowledge that:
All transactions involve only 𝓥₹ No real money is involved or exchanged Subscription Codes are a gateway to club benefits and simulation participation, not a monetary product
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